Terms and Conditions – Zenetic Hospital

1. Acceptance of Terms

By accessing or using the services of Zenetic Hospital, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to update or modify these terms at any time.

2. Services Provided

Zenetic Hospital provides comprehensive healthcare services including medical consultations, diagnostic services, surgeries, emergency care, and other treatments delivered by qualified and licensed medical professionals.

3. Appointments and Cancellations

Appointments can be booked through our online system or by contacting our reception desk. Patients are requested to cancel or reschedule appointments at least 24 hours in advance. Late cancellations or no-shows may be subject to charges.

4. Billing and Payment

All services provided by Zenetic Hospital are chargeable unless specified otherwise. Payments can be made via cash, card, UPI, or approved insurance providers. All dues must be cleared before discharge or completion of services.

5. Patient Privacy and Confidentiality

Zenetic Hospital is committed to maintaining strict confidentiality of all patient records and personal information in accordance with applicable healthcare and privacy regulations.

6. Liability

While Zenetic Hospital ensures the highest standards of medical care, we are not responsible for indirect, incidental, or consequential outcomes arising from treatment, except where legally applicable.

7. Use of Website

The content available on Zenetic Hospital’s website is for general informational purposes only and should not be considered medical advice. Patients are advised to consult qualified doctors for medical concerns.

8. Content Ownership

All materials including text, images, logos, and multimedia on the Zenetic Hospital website are the intellectual property of the hospital. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Dispute Resolution

Any disputes arising shall be addressed in accordance with applicable Indian laws. We encourage patients to resolve concerns through our support or grievance system before taking legal action.

10. Modifications to Terms

Zenetic Hospital reserves the right to update these Terms and Conditions at any time. Continued use of our services or website after updates constitutes acceptance of the revised terms.